Terms of Service and Privacy Policy
LITIGATION DOCS
EFFECTIVE DATE: MAY 7, 2025
PREAMBLE
PLEASE READ THIS TERMS OF SERVICE AGREEMENT (THE “AGREEMENT”) CAREFULLY. THIS AGREEMENT CONSTITUTES A LEGALLY BINDING CONTRACT BETWEEN YOU (THE “CLIENT”) AND LITIGATION DOCS (“COMPANY,” “WE,” OR “US”) REGARDING YOUR USE OF OUR LEGAL PROCESS OUTSOURCING SERVICES AND ARTIFICIAL INTELLIGENCE DOCUMENT GENERATION PLATFORM (COLLECTIVELY, THE “SERVICES”).
BY ACCESSING OR USING THE SERVICES, OR BY CLICKING “I AGREE” OR SIMILAR ACKNOWLEDGMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.
RECITALS
WHEREAS, Litigation Docs is a legal process outsourcing company that utilizes proprietary artificial intelligence technology to generate litigation documents for attorneys, including but not limited to complaints, answers, motions, appellate briefs, and other legal documents;
WHEREAS, the Client is a licensed attorney or law firm seeking to utilize the Services to generate litigation documents for use in Client’s legal practice;
WHEREAS, the Company’s Services are intended solely as a document generation tool for licensed attorneys and not as a substitute for professional legal judgment, advice, or representation;
WHEREAS, the Parties desire to establish the terms and conditions under which the Client may access and use the Services;
NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:
DEFINITIONS
1.1. “Artificial Intelligence” or “AI” refers to the proprietary machine learning algorithms, natural language processing, and other computational technologies employed by the Company to generate litigation documents.
1.2. “Client” refers to the individual attorney or law firm that accesses or uses the Services.
1.3. “Client Matter” refers to the underlying legal case, dispute, or transaction for which the Client is utilizing the Services.
1.4. “Confidential Information” means any non-public information disclosed by either Party to the other, whether orally, visually, or in tangible form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
1.5. “Content” means all information, data, text, documents, graphics, or other materials submitted by Client through the Services.
1.6. “Document” refers to any litigation document generated by the Services, including but not limited to complaints, answers, motions, appellate briefs, and other legal documents.
1.7. “Hallucinated Cases” refers to purported legal authorities, precedents, or case citations generated by the Services that do not exist in the actual body of applicable law.
1.8. “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.
1.9. “Services” means the Company’s legal process outsourcing services and artificial intelligence document generation platform.
SERVICES AND LICENSE
2.1. Services Description. Subject to the terms and conditions of this Agreement, the Company shall provide Client with access to its proprietary AI-powered platform for the generation of litigation documents. The Services are strictly limited to the generation of such documents based on information provided by Client and do not include legal advice, legal representation, or any other legal services.
2.2. License Grant. Subject to Client’s compliance with this Agreement, the Company grants Client a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for Client’s internal business purposes in connection with Client’s legal practice.
2.3. License Restrictions. Client shall not, and shall not permit any third party to: (a) modify, adapt, alter, translate, or create derivative works from the Services; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Services; (c) rent, lease, loan, sell, sublicense, distribute, transmit, or otherwise transfer the Services to any third party; (d) use the Services for any purpose other than as expressly permitted under this Agreement; (e) remove, alter, or obscure any proprietary notices on the Services; or (f) use the Services to develop a competing product or service.
CLIENT RESPONSIBILITIES
3.1. Client Content. Client is solely responsible for all Content submitted to the Services, including the accuracy, quality, integrity, legality, reliability, and appropriateness thereof. Client represents and warrants that it has the legal right to submit the Content to the Services and that the Content does not violate any applicable law or regulation or any third-party rights.
3.2. Document Review Obligation. Client acknowledges and agrees that it is solely responsible for reviewing all Documents generated by the Services before use or submission to any court, tribunal, or other forum. This review includes, but is not limited to, verification of:
(a) Factual accuracy of all assertions, allegations, and statements contained in the Document;
(b) Accuracy of any augmentation or extrapolation of facts or legal arguments;
(c) Applicability of legal argumentation to Client’s specific Client Matter;
(d) Existence and proper citation of all case law, statutes, regulations, and other legal authorities cited in the Document; and
(e) Any and all other errors of any kind whatsoever.
3.3. Case Law Verification. While the Company employs a proprietary process to verify the existence and accuracy of legal authorities cited in Documents, Client expressly acknowledges and agrees that it remains Client’s professional responsibility to independently verify the existence, validity, and applicability of all cases, statutes, regulations, and other legal authorities cited in any Document generated by the Services.
3.4. Professional Judgment. Client acknowledges that the Services are intended to be used solely as a tool to assist licensed attorneys in the practice of law and not as a substitute for independent professional legal judgment. Client shall exercise independent professional judgment in reviewing, editing, and using any Document generated by the Services.
3.5. Compliance with Laws. Client shall comply with all applicable federal, state, and local laws, regulations, and rules in using the Services and any Documents generated thereby, including but not limited to rules of professional conduct and ethical obligations applicable to attorneys in the relevant jurisdiction(s).
3.6. Account Security. Client is responsible for maintaining the confidentiality of any account credentials provided by the Company and for all activities that occur under Client’s account. Client agrees to notify the Company immediately of any unauthorized access to or use of Client’s account.
PAYMENT TERMS
4.1. Fees. Client shall pay all fees specified by the Company for the Services. The Company reserves the right to change its fees at any time, provided that any such changes will not apply to Documents already ordered and paid for by Client.
4.2. Payment Processing. All payments shall be made in U.S. dollars through the Company’s designated payment processor. Client authorizes the Company to charge Client’s selected payment method for all fees incurred.
4.3. Taxes. All fees are exclusive of taxes. Client is responsible for paying all applicable taxes, including sales, use, and value-added taxes associated with Client’s use of the Services.
4.4. Refund Policy. Refunds are strictly limited to the amount paid by Client for a specific Document and shall be issued solely in the event that such Document contains Hallucinated Cases. To qualify for a refund, Client must:
(a) Notify the Company in writing at support@litigationdocs.ai within ten (10) business days of receiving the Document;
(b) Specifically identify the purported Hallucinated Cases contained in the Document; and
(c) Provide reasonable evidence demonstrating that the identified cases do not exist in the applicable body of law. The Company shall have the sole discretion to determine whether a case constitutes a Hallucinated Case for purposes of this refund policy. No refunds shall be provided for any other reason, including but not limited to dissatisfaction with the Document, factual inaccuracies, or inapplicability of legal arguments to Client’s specific Client Matter.
INTELLECTUAL PROPERTY
5.1. Company Intellectual Property. The Company and its licensors own all right, title, and interest in and to the Services, including all Intellectual Property Rights therein. This Agreement does not convey to Client any rights of ownership in or related to the Services or any Intellectual Property Rights owned by the Company. The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors.
5.2. Client Content. Client retains all ownership rights in Client’s Content. Client grants the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute Client’s Content solely for the purpose of providing the Services to Client.
5.3. Generated Documents. Upon Client’s payment of applicable fees, the Company grants Client all intellectual property rights in the specific Documents generated by the Services for Client, provided that the Company retains all rights in the underlying technology, algorithms, and processes used to generate such Documents.
5.4. Feedback. If Client provides the Company with any feedback, suggestions, or recommendations regarding the Services (“Feedback”), Client hereby grants the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback for any purpose without compensation to Client.
CONFIDENTIALITY
6.1. Confidentiality Obligations. Each Party agrees to maintain the confidentiality of the other Party’s Confidential Information and to use such Confidential Information only for the purposes of this Agreement. Each Party shall protect the other Party’s Confidential Information using at least the same degree of care that it uses to protect its own confidential information of a similar nature, but in no event less than reasonable care.
6.2. Exclusions. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving Party; (b) was in the receiving Party’s possession prior to receipt from the disclosing Party; (c) is rightfully received by the receiving Party from a third party without a duty of confidentiality; or (d) is independently developed by the receiving Party without reference to the disclosing Party’s Confidential Information.
6.3. Required Disclosure. If the receiving Party is required by law or court order to disclose Confidential Information, the receiving Party shall provide the disclosing Party with prompt written notice thereof and shall cooperate with the disclosing Party’s efforts to obtain a protective order or other appropriate remedy.
6.4. Client Data Privacy. The Company shall implement reasonable and appropriate measures to protect the confidentiality, integrity, and availability of Client’s Content. The Company’s collection, use, and disclosure of Client’s Content shall be governed by the Company’s Privacy Policy, which is incorporated herein by reference.
DISCLAIMERS
7.1. No Attorney-Client Relationship. THE COMPANY IS NOT A LAW FIRM AND IS NOT ENGAGED IN THE PRACTICE OF LAW. THE SERVICES DO NOT CONSTITUTE LEGAL SERVICES, LEGAL ADVICE, OR LEGAL REPRESENTATION. THE PURCHASE OR USE OF THE SERVICES DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP BETWEEN THE COMPANY AND CLIENT OR BETWEEN THE COMPANY AND CLIENT’S CLIENTS. THE COMPANY DOES NOT REPRESENT ANY PARTY IN ANY LEGAL MATTER.
7.2. No Legal Advice. THE COMPANY DOES NOT PROVIDE LEGAL ADVICE OF ANY KIND WHATSOEVER. THE SERVICES ARE INTENDED SOLELY AS A TOOL TO ASSIST LICENSED ATTORNEYS IN THE PRACTICE OF LAW AND NOT AS A SUBSTITUTE FOR INDEPENDENT PROFESSIONAL LEGAL JUDGMENT OR ADVICE. CLIENT IS SOLELY RESPONSIBLE FOR THE PROVISION OF LEGAL ADVICE TO CLIENT’S CLIENTS.
7.3. Limited Scope of Services. THE COMPANY’S SERVICES ARE SPECIFICALLY LIMITED TO THE DOCUMENT GENERATION SERVICES REQUESTED BY CLIENT. THE COMPANY IS UNDER NO OBLIGATION TO PROVIDE ANY ADDITIONAL SERVICES OR SUPPORT UNLESS EXPRESSLY AGREED IN WRITING.
7.4. Disclaimer of Warranties. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL MEET CLIENT’S REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR THAT ANY ERRORS IN THE SERVICES WILL BE CORRECTED. 7.5. AI Limitations. CLIENT ACKNOWLEDGES THAT ARTIFICIAL INTELLIGENCE SYSTEMS, INCLUDING THOSE USED IN THE SERVICES, MAY PRODUCE INCORRECT, MISLEADING, OR INAPPROPRIATE CONTENT, INCLUDING HALLUCINATED CASES, DESPITE THE COMPANY’S BEST EFFORTS TO PREVENT SUCH OCCURRENCES. THE COMPANY MAKES NO GUARANTEES REGARDING THE ACCURACY, RELIABILITY, OR APPROPRIATENESS OF ANY DOCUMENT GENERATED BY THE SERVICES.
LIMITATION OF LIABILITY
8.1. Limitation of Liability. IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM CLIENT’S USE OF THE SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.2. Cap on Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, THE COMPANY’S LIABILITY TO CLIENT FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. 8.3. Essential Basis. CLIENT ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION 8 REFLECT A REASONABLE ALLOCATION OF RISK AND THAT THE COMPANY WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS ON ITS LIABILITY.
INDEMNIFICATION
9.1. Client Indemnification. Client shall indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) Client’s violation of this Agreement; (b) Client’s use of the Services; (c) any Content submitted by Client; (d) Client’s violation of applicable laws, rules, or regulations; or (e) any claims arising from Client’s provision of legal services to Client’s clients.
9.2. Company Indemnification. The Company shall indemnify, defend, and hold harmless Client from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) the Company’s violation of this Agreement; or (b) the Company’s violation of applicable laws, rules, or regulations. 9.3. Indemnification Procedure. The indemnified Party shall: (a) promptly notify the indemnifying Party in writing of any claim subject to indemnification; (b) give the indemnifying Party sole control over the defense and settlement of such claim; and (c) provide the indemnifying Party, at the indemnifying Party’s expense, with all reasonable assistance in the defense or settlement of such claim.
TERM AND TERMINATION
10.1. Term. This Agreement shall commence on the date Client first accesses or uses the Services and shall continue until terminated as provided herein.
10.2. Termination by Client. Client may terminate this Agreement at any time by ceasing all use of the Services and providing written notice to the Company.
10.3. Termination by Company. The Company may terminate this Agreement at any time, with or without cause, by providing written notice to Client. The Company may also terminate or suspend Client’s access to the Services immediately if Client breaches any provision of this Agreement.
10.4. Effect of Termination. Upon termination of this Agreement: (a) Client’s license to use the Services shall terminate; (b) Client shall cease all use of the Services; and (c) Client shall pay any outstanding fees owed to the Company. 10.5. Survival. The following sections shall survive termination of this Agreement: Sections 1 (Definitions), 3.2 (Document Review Obligation), 3.3 (Case Law Verification), 5 (Intellectual Property), 6 (Confidentiality), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 10.4 (Effect of Termination), 10.5 (Survival), and 11 (General Provisions).
GENERAL PROVISIONS
11.1. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any choice or conflict of law provision or rule.
11.2. Venue. Any legal suit, action, or proceeding arising out of or related to this Agreement shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York, in each case located in the Borough of Manhattan, and each Party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.
11.3. Dispute Resolution. Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration in Manhattan, New York, before a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
11.4. No Class Actions. CLIENT AGREES THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT CLIENT WILL NOT SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.
11.5. Notices. All notices under this Agreement shall be in writing and shall be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by email; and upon receipt, if sent by certified or registered mail, return receipt requested, postage prepaid. Notices to the Company shall be sent to support@litigationdocs.ai.
11.6. No Agency. Nothing in this Agreement shall be construed to create any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the Parties.
11.7. Waiver. No waiver by the Company of any term or condition set forth in this Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.
11.8. Severability. If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of this Agreement will continue in full force and effect.
11.9. Entire Agreement. This Agreement, together with the Company’s Privacy Policy, constitutes the entire agreement between the Parties regarding the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.
11.10. Modification. The Company reserves the right to modify this Agreement at any time. The Company will provide notice of any material changes by posting the updated Agreement on its website or by email. Client’s continued use of the Services after such modifications constitutes Client’s acceptance of the modified Agreement.
11.11. Assignment. Client may not assign or transfer this Agreement or any rights or obligations hereunder, whether by operation of law or otherwise, without the Company’s prior written consent. Any attempted assignment or transfer without such consent will be void. The Company may assign this Agreement, in whole or in part, without Client’s consent to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
11.12. Force Majeure. The Company will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, epidemics, pandemics, or shortages of transportation facilities, fuel, energy, labor, or materials.
11.13. Contact Information. Questions or comments regarding this Agreement should be directed to the Company at support@litigationdocs.ai.
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.
Last Updated: May 7, 2025